1. Introduction
nCrypt Malaysia ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects our commitment to data protection best practices.
2. Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Company name and job title
- Payment and billing information
- Communication preferences
Technical Information
- IP address and browser type
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
Service-Related Information
- Security assessment findings (for clients only)
- System and network information provided for assessments
- Incident response data when applicable
3. How We Use Your Information
- To provide and improve our cybersecurity services
- To communicate with you about our services
- To process payments and manage accounts
- To send marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
As a cybersecurity company, we implement industry-leading security measures to protect your data:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments and audits
- Employee security awareness training
- Incident response procedures
- ISO 27001 certified information security management
5. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your explicit consent
We do not sell your personal data to third parties.
6. Your Rights
Under the PDPA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent for data processing
- Request deletion of your data (subject to legal requirements)
- Object to processing for marketing purposes
7. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Client engagement data is retained for a minimum of 7 years for legal and compliance purposes.
9. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:
Email: [email protected]
Phone: +6012 770 7421
Address: Subang Jaya, Selangor, Malaysia
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.