Data Subject Rights Request
Submit a request to access, correct, or delete your personal data held by nCrypt Malaysia. We will respond within 21 days as required under the Personal Data Protection Act 2010 (Act 709) and the 2025 amendments.
Rights You May Exercise
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your data (subject to legal retention obligations)
- Withdrawal of consent — withdraw consent for processing at any time
Submit a Request
Submit a data subject request using the secure form below. It notifies our Data Protection Officer and records the statutory 21-day response SLA.
DPO: Chandra Rau, Chief Information Security Officer & DPO
Email: dpo@ncryptmalaysia.com
Phone: +60 12 770 7421
Response time: Within 21 days of receipt
Identity Verification
To protect your data, we may ask you to verify your identity before processing a request. Acceptable verification includes a copy of a government-issued ID. We will not use verification documents for any purpose other than confirming identity.
Regulatory Complaints
If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia at www.pdp.gov.my.