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When a cyber attack strikes, every minute counts. Our CREST-certified incident response team provides rapid containment, expert forensic investigation, and complete recovery support for Malaysian businesses.
We follow the industry-standard NIST framework enhanced with our proprietary techniques developed from handling hundreds of incidents across Malaysian organizations.
Establish incident response plans, playbooks, and communication protocols before incidents occur.
Detect and confirm security incidents through monitoring, alerts, and threat intelligence.
Isolate affected systems to prevent lateral movement and limit damage. Average response under 15 minutes.
Remove threat actors, malware, and compromised artifacts from the environment completely.
Restore systems to normal operations with enhanced security controls and monitoring.
Document findings, improve defenses, and update response procedures for future incidents.
From ransomware to APT intrusions, our team has the expertise to handle the most sophisticated cyber threats targeting Malaysian organizations.
Expert handling of ransomware attacks including decryption analysis, negotiation support, and system recovery.
Investigation of advanced persistent threats targeting your organization with nation-state level sophistication.
Deep analysis of malicious software to understand capabilities, origins, and indicators of compromise.
Comprehensive response to data breaches including impact assessment and regulatory notification support.
Emergency incident response when you need it most.
Priority response with guaranteed SLAs and proactive services.
Our team provides initial response within 15 minutes of engagement. For retained clients, we guarantee response within 1 hour 24/7. Our Kuala Lumpur-based team can be on-site within 4 hours for critical incidents in the Klang Valley.
Yes, we offer annual retainer packages that guarantee response times, include proactive threat hunting hours, and provide discounted rates for incident response engagements. Retainer clients receive priority response and dedicated account management.
We handle all types of cyber incidents including ransomware attacks, data breaches, business email compromise (BEC), insider threats, APT intrusions, DDoS attacks, and web application compromises. Our team is experienced with incidents affecting financial institutions, healthcare providers, and government agencies.
Yes, we provide comprehensive support for PDPA breach notifications, Bank Negara RMiT reporting requirements, and other regulatory obligations. Our reports are designed to meet Malaysian regulatory standards and support legal proceedings if needed.
Our incident response team holds CREST CPIA, GCIH, GCFA, GREM, OSCP, and CISSP certifications. We are NACSA licensed and follow NIST and SANS incident response frameworks.
Every organization will face a cyber incident. Be prepared with Malaysia's leading incident response team on your side.