Enterprise-grade security operations protecting your organization around the clock. Advanced threat detection, rapid response, and continuous monitoring by certified security consultants.
Round-the-clock surveillance of your entire infrastructure with real-time threat detection.
Automated containment protocols with analyst escalation.
Proactive threat hunting using AI/ML and expert analysis to find hidden threats.
Comprehensive dashboards and reporting for complete visibility into your security posture.
Seamless integration with your existing security tools and infrastructure.
Meet regulatory requirements with detailed audit logs and compliance reporting.
Want on-prem network capture for data-sovereignty?
On-prem sensor capturing your traffic, feeding nCrypt SOC analysts 24/7. Your logs never leave Malaysia. From RM4,500/month.
See the lease bundle →MDR procurement guide
An MDR agreement should define telemetry ownership, monitoring coverage, escalation authority and measurable response commitments before onboarding. nCrypt documents which systems produce usable data, which actions analysts may take, and which customer decision-makers remain accountable. The operating model is then exercised through agreed test alerts and incident scenarios.
Onboarding maps endpoints, identity systems, email, network, cloud and business-critical applications to their log sources. Retention, parsing health, time synchronization and coverage gaps are visible rather than hidden behind an overall device count.
Use cases are prioritized against the customer's threats, crown-jewel assets and regulatory obligations. Rules include required data, severity logic, triage steps and tuning history so detection quality can improve without suppressing meaningful activity.
The runbook states who investigates, who is contacted and which containment actions are pre-authorized. Endpoint isolation, account disablement, token revocation or blocking actions are never assumed where business impact or customer authority is unclear.
Reporting should cover ingestion health, investigated alerts, true and false positives, response timelines, recurring root causes and improvement actions. Tabletop or purple-team exercises verify that escalation paths work outside a sales demonstration.
Complementary services Malaysian buyers commonly pair with managed detection & response.
Scope managed detection and response with a Malaysian security operations team.
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