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24/7 Security Operations

Security OperationsCenter (SOC)

Enterprise-grade cybersecurity operations services without the enterprise build cost. Our SOC analysts run 24/7 SIEM monitoring, threat hunting and incident triage for Malaysian organisations before alerts become breaches.

24/7
Monitoring
SIEM
Detection Stack
RMiT
Reporting Context
MDR
Response Workflow
Model
Focus
Best for
Primary output
SIEM service
Centralise logs, tune correlation rules and reduce noisy alerts.
Teams that own internal response but need expert SIEM engineering.
Use cases, dashboards, alert queue and monthly tuning report.
SOC as a Service
Outsourced monitoring, triage, escalation and threat hunting.
SMEs, mid-market and regulated teams without 24/7 analysts.
Incident tickets, analyst notes, MTTD/MTTR metrics and executive report.
MDR
Endpoint-led detection plus active containment guidance.
Teams that need faster ransomware and endpoint compromise response.
Endpoint detections, containment actions and remediation runbooks.
NOC
Network availability, uptime and operational performance.
Infrastructure teams managing outages, latency and capacity.
Availability tickets, performance metrics and uptime dashboards.
Capabilities

Full-Spectrum Security Operations

Our SOC delivers comprehensive security monitoring and response capabilities powered by certified analysts and advanced technology.

24/7 Threat Monitoring

Round-the-clock surveillance of your infrastructure by certified security analysts detecting threats in real-time.

SIEM Management

Full lifecycle management of your SIEM platform including tuning, correlation rules, and log source integration.

Threat Intelligence

Integration of global and Malaysia-specific threat intelligence feeds for proactive threat detection.

Incident Triage

Expert analysis and prioritization of security events with actionable recommendations.

Threat Hunting

Proactive hunting for hidden threats and indicators of compromise across your environment.

Compliance Reporting

Automated compliance reporting for RMiT, ISO 27001, PCI DSS, and other regulatory requirements.

Service Tiers

Choose Your Protection Level

SOC Essentials

Foundational security monitoring for growing organizations.

Ideal for: SMEs & Startups

  • 8x5 monitoring (business hours)
  • SIEM log management
  • Alert triage & notification
  • Monthly security reports
  • Email & ticket support
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POPULAR

SOC Professional

Comprehensive monitoring with extended coverage.

Ideal for: Mid-Market Companies

  • 16x7 monitoring (extended hours)
  • Advanced threat detection
  • Incident investigation
  • Weekly security briefings
  • Dedicated analyst
  • Phone support
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SOC Enterprise

Full-spectrum SOC operations for enterprise organizations.

Ideal for: Large Enterprises & Financial

  • 24x7 monitoring
  • Threat hunting (quarterly)
  • Custom detection rules
  • Executive dashboards
  • Compliance reporting
  • Dedicated SOC team
  • Priority incident response
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FAQ

Frequently Asked Questions

What is SOC as a Service?

SOC as a Service (SOCaaS) provides organizations with access to a fully operational Security Operations Center without the cost and complexity of building one in-house. Our team of security analysts monitors your environment 24/7, detecting and responding to threats on your behalf.

What SIEM platforms do you support?

We support major SIEM platforms including Microsoft Sentinel, Splunk, IBM QRadar, Elastic Security, and open-source solutions. We can also help you select and implement the right SIEM for your organization if you don't have one.

What is included in a SIEM service in Malaysia?

A SIEM service normally includes log-source onboarding, parser fixes, correlation-rule tuning, alert triage, analyst escalation, dashboard design and monthly reporting. nCrypt can operate the SIEM as a standalone service or bundle it inside SOC as a Service.

What is the difference between SOC and NOC service?

A NOC protects uptime and network performance. A SOC protects against cyber threats by monitoring identity, endpoint, cloud, firewall and application events. The two teams should integrate, but the SOC owns security triage, threat hunting and incident escalation.

How quickly do you respond to alerts?

Critical alerts are acknowledged within 15 minutes and escalated immediately. High-severity alerts are investigated within 1 hour. Our SLAs are tailored to your service tier and can be customized for specific requirements.

Is SOCaaS suitable for RMiT compliance?

Yes, our SOC services are designed to meet Bank Negara's RMiT requirements for security monitoring, incident detection, and response capabilities. We provide the documentation and reporting needed for regulatory audits.

What data sources can you monitor?

We can monitor virtually any data source including firewalls, endpoints, cloud platforms (AWS, Azure, GCP), applications, identity systems, email security, network devices, and custom applications. We work with you to ensure comprehensive coverage.

Prefer SOC on a 36-month hardware lease?

SOC-Sensor-as-a-Service: on-prem sensor + 24/7 monitoring bundled

Hardware sensor leased and managed with nCrypt SOC monitoring. Malaysia-resident data. From RM4,500/month.

See the lease bundle →

Your 24/7 Security Team Awaits

Stop worrying about missed threats. Let our SOC analysts protect your organization while you focus on growing your business.

Not sure what you need?

Tell us what needs testing and we come back with a fixed fee within 48 hours — no hourly estimates.